Privacy Policy
Effective Date: 01/10/2023
  1. INTRODUCTION
    2. Welcome to The Return Journey! thereturnjourney.com is the one-stop solution for all travel- related queries like hotel bookings, cab/bus/train/flight/cruise/ferry bookings, activity bookings, and travel arrangements, owned and managed by Return Journey Private Limited

    This privacy policy is intended to help you understand how we collect, use, and safeguard your personal information when you use our website or Android or iOS applications. Your privacy is important to us, and we are committed to protecting your personal data. However, please keep in mind that we are not responsible for any use of your personal or sensitive information you provide to any third-party applications or websites, links to which may appear on the Return Journey Platform. We recommend that you review the privacy policy of any third- party applications or websites that you use. We shall not be liable to any user for any loss, damage (whether direct, indirect, consequential, or incidental), or harm caused to the user due to the unauthorized access or misuse of Personal or Sensitive Information by any third party.

    Return Journey is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this Platform; you can be assured that it will only be used in accordance with this privacy policy. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you agree with any changes.

    By accessing, surfing and/or using the Return Journey Platform, you agree to the terms of this Privacy Policy. Please review the same carefully so that you understand our privacy practices. If you do not agree with our Privacy Policy, please do not use or access the Return Journey Platform.
  2. Information We Collect
    3. We may collect Personal identifiable information from you when you save or otherwise provide us the same, when you set up an account with the Return Journey Platform or when you communicate with us including but not limited to through phone, email, chat, etc. or when you fill in any form or provide information to participate in any contest, promotion, feedback, or survey or avail the facilities of vouchers/coupons/rewards or any other offers on the Return Journey Platform. As a result of these actions, you may supply us with the following personal or sensitive information:
    • Name:
      • Your full name.
    • Email:
      • Your email address.
    • Username:
      • Your chosen username.
    • UserImage:
      • An image or avatar chosen by you.
    • Mobile Number:
      • Your mobile
      phone number.
    • First Name:
      • Your first name.
    • Last Name:
      • Your last name.
    • Gender:
      • Your gender
    • Date Of Birth:
      • Your date of birth.
    • Student Photo Id:
      • Photo
      of Your student identification id
    • Id Number:
      • An identification number provided in your college or educational institution
    • College Name:
      • The name of
      your college or educational institution
    • Year of Joining:
      • The year you joined your college.
    • Year of Completion:
      • The year you will complete your college studies.
  3. How We Use Your Information
    4. We may use the collected information for the following purposes:
    • To provide and improve our services.
    • To personalize your experience within The Return Journey Platform.
    • To communicate with you, including sending updates, notifications, and promotional materials.
    • To conduct research and analysis to enhance our services.
    • To comply with legal obligations.
  4. Sharing Your Information
    • We may share your information with the people authorized by us and our trusted service providers who assist us in operating our Platform and conducting our business, subject to this Privacy Policy and confidentiality agreements.
    • We do not sell, trade, or rent your personal information to third parties.
    • Notwithstanding anything contained in this Privacy Policy, we reserve the right to disclose any Personal Information or Sensitive Information that may be required to be disclosed mandatorily under applicable law or where the disclosure is necessary to comply with any legal obligation or to law enforcement authorities or other government officials, without prior notice or consent of the user of the ReturnJourney Platform.
  5. Retaining of your Personal and Sensitive information and security:
    • We will retain your Personal and Sensitive Information only as long as it is reasonably required or otherwise permitted or required by applicable law or regulatory requirements. We may also retain your Personal and Sensitive Information so long as it is necessary to fulfill the purposes for which it was collected (including for purposes of meeting any legal, administrative, accounting, or other reporting requirements).
    • We take the security of your personal and sensitive information seriously and employ industry-standard measures to protect it. However, please be aware that no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.
  6. Your Choices
    7. You have the right to access, update, or delete your personal or sensitive information. You can do this by contacting us at [contact email]. You can also opt out of receiving promotional communications from us at any time by following the instructions provided in the communication.
  7. Children's Privacy
    8. Our application is not intended for use by children under the age of 18. If you are under the age of 18, while you may look at our platform, but you shall not submit any personal information to us. We do not knowingly collect personal information from children under 18 years of age. If you believe we have collected information from a child under 18, please contact us, and we will take steps to remove that information. In the event of default by the children under the age of 18, the parents or the guardians will be liable to compensate for whatsoever damages arising out of such wrongful use by the children under the age of 18.
  8. Changes to this Privacy Policy
    9. We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.
  9. Contact Us
    10. If you have any questions or concerns about this privacy policy or our data practices, please contact us at [email protected].